Renters Warehouse

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Customer Reviews

Renters Warehouse review summary

5  1880
4  37
3  10
2  
1  5
1 reviews with no rating
5.0

1933 Reviews


5on Google,May 25, 2018

Kevin

I'd like to give a shout out to Ce'mon. She was prompt with her responses and has been helpful throughout the leasing process. Glad to have my first rental property handled by a professional! Also Angela Sanchez - who've handled the maintenance process with tact. I'd work with Renters Warehouse again for my next property.


4on Our Website,May 25, 2018

Sherryl (Sherry)

Customer service is very friendly, professional, & efficient. We are new to the company but really like them.


5on Google,May 24, 2018

George

I can't say enough about RealtySolutions/RentersWarehouse. I was out of the country for 5 years and they managed my property with amazing professionalism. Andrew Gleaner, Rosemarie Marotta and Kim Landgraf went out of their way to make sure I was kept up to date on everything even though I was oceans away. Their response time was always the same day. I have owned and rented this property for almost 30 years and Realty Solutions has managed it for more than half the time. When I finally moved back in after all that time I was truly amazed at the condition it was in. I spent my entire career in the customer service business even consulting Fortune 500 companies on how to handle their customer service operations. This team is a textbook case on how to do it right. Thank you, George Carasiti


4on Our Website,May 24, 2018

Cedric Kyles or

My transition to access my account online is still unclear. I need the easiest way to see what’s going w/ my account. I still All the old info. Not sure it’s your fault but could use assistance


5on Google,May 24, 2018

Shamiyah

Alex was very professional and went the extra mile to ensure we were satisfied! Thanks again Alex


5on Google,May 24, 2018

Dominique

LATASHA LATASHA LATASHA LATASHA THE EXAMPLE OF A WARRIOR SHE HAS BEEN EXTREMELY ACTIVE GETTING ALOT OF ISSUES HANDLED. RENTERS WAREHOUSE IS AMAZING AND ON TOP OF THEIR STUFF IF YOU RENT MAKE SURE YOU GO THROUGH THESE INDIVIDUALS DIRECTLY. If it wasn’t for her this review would be a ZERO !!! I’m extremely upset my A/C has been out for 1 week my children and pregnant wife are sitting in the heat the house gets up to 100 degree and I have to leave to get a hotel. The only person making things happen is LATASHA and her team (if I forgot your name I’m sorry and thank you to ) - thanks renters warehouse for doing your part. I know your hands are tied but I know you all are working endlessly to get this resolved! To be clear LATASHA GOT THIS REVIEW TO 5stars and her team Renters warehouse you have a STAR !



5on Our Website,May 23, 2018

Larry

Phillip Hamilton worked hard to find good tenants who were looking for a condo like mine to rent. Kept me in the loop and help establish a competitive asking price


5on BBB,May 22, 2018

Jan

Katie Hopfner was always on time. She answered our E-mail, text and phone calls in a timely manner. Overall she has been a delightful person to work with. I would recommend her to my friends and family!


5on BBB,May 22, 2018

James

Katie Hopfner was very professional and timely in answering our questions. She even took out some time for us to look at the rental unit, again, after we were approved and paid our deposit to get measurements and some details. We have been very satisfied with her services.


5on Google,May 22, 2018

RocLegends

As a Landscape Vendor working with Renters Warehouse, I enjoy how responsive they are to their customers as well as to us, pleasure doing business with


5on Google,May 22, 2018

Mackenzie

The staff is friendly, prompt and always helpful.


5on Our Website,May 22, 2018

Crystela

Philip Hamilton always answered all of our questions patiently and clearly. Very helpful.


5on Our Website,May 21, 2018

Ashley

My husband is Coast Guard and Laura Collins was amazing in helping us secure a cute rental in the Virginia Beach area. Laura's quick response & communication, professionalism, and thoroughness was so appreciated during this time of transferring. All documents were able to be sent electronically and made everything so easy. House is adorable and exactly as described. Highly recommend Laura Collins and Renter's Wearhouse!


5on Google,May 21, 2018

Nicole

Mrs. Shajuanna Favors was wonderful helping me with my move from North Carolina. She work with with my crazy schedule driving back and fourth. She took time out to meet and communicate with me. I enjoy doing business with her.


5on Google,May 21, 2018

Pammy

Danny Adams is great! He answered every question and handled every issue, quickly! Personable, knowledgeable, and he puts in the time to make sure you're happy!


5on Our Website,May 21, 2018

Linda or John

I had a problem and called customer service and was introduced to Mikayla Weathers who immediately took charge and explained a plan to resolve the problem. She was excellent and very professional and I appreciate her confidence at this resolution of the problem. Thank you again mikayla.


5on Google,May 21, 2018

Linda

If you have a rental property and don't want the headaches of dealing directly with a tenant,; want a quality tenant and a property management company that takes care of every detail, I highly recommend Renters Warehouse. They found an awesome tenant for our property, handled all the details and we couldn't be more pleased.


5on BBB,May 21, 2018

kelly

Super helpful, quick response for maintenance and the best teams for repairs!


5on Google,May 21, 2018

Piyum

Thank you Dru Kuhlman. You are grate work with us And I recommend you Thank you again


5on Google,May 20, 2018

Rhonda

My husband and I had the pleasure of working with Joshua Rand when we found a home that we were looking to rent. He has always been very curtious, prompt, professional and overall a joy to work with. We had an unexpected issue arise the day we were moving in and he addressed it immediately, which we were very grateful for. I would absolutely feel comfortable recommending Josh to anyone that is looking for a realtor. Thanks Josh for the great experience! You made moving “almost” painless!


4on Our Website,May 20, 2018

David or Judith

I would like to know if the documents generated at Worth Clark (ex. the maintenance information) will be transferred from to my document files. I have used this information for my personnel analyses relating to each property. THANKS


5on Google,May 19, 2018

HITECH

Latasha was such a pleasure to deal with. She is professional, friendly, and has great communication. Her customer service is a top priority. Renter warehouse is lucky to have such an employee that is dedicated to her job! Thanks Latasha!!!! Your the best~ Mitchell M.