Renters Warehouse

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Customer Reviews

Renters Warehouse review summary

5  2344
4  54
3  16
2  
1  5
1 reviews with no rating
5.0

2420 Reviews


5on Our Website,Sep 24, 2018

Benjamin

Philip Hamilton helped us lease our current home, he was prompt with his responses, flexible with our scheduled viewings/signings and professional with all the paperwork making sure we understood everything before we signed.


5on Google,Sep 22, 2018

Tiffanie

Great experience working with Grace. Honest, responsive, and committed to client satisfaction.


5on Google,Sep 22, 2018

JayNJenn

Grace Williams was our rental agent and she was great! She was very hard working and professional throughout the process. We needed to move to another state within one month of hiring renters warehouse and Grace devoted herself to making sure that a quality family had signed a lease in that time frame. I have nothing but great things to say about my experience.


5on Google,Sep 22, 2018

Melissa

Grace was awesome! Very helpful and quick to respond to any questions!


4on Google,Sep 22, 2018

Sarah

The tenant resources have not been the best on-line -- My rent balance shown due is almost always incorrect, which is why I gave the 4-star rating. However, Shannon Grandy, one of the property managers at this location, is great. She's very quick to respond and always gets everything sorted for us. Her communication skills have made me feel that if there is ever a problem, she will be able to solve it and I appreciate all of her efforts!


5on Google,Sep 21, 2018

Caitlyn

AR Evans with Renters Warehouse is amazing! Our house rented in just 6 days, with multiple offers, and during off season no less. Super painless process and we are now in a two year lease with a great couple. Thank you!!


5on Google,Sep 21, 2018

Susan

From Homeowner- Michael Johnson- When we first encounterd and contracted with Renters Warehouse, everything was great and worked smoothly. Then something went awry along that way and the service we received was not top notch service RW had previosly provided. At the point we considered leaving RW for another vendor we came across Susan Larson. In short, she almost single-handly turned around our view of Renters Warehouse and we are once again happy customers. Susan's knowledge, follow-through and prompt attention to detail has time and time again addressed every well whatever our tenant's and/or our needs are. She is a total professional and we thank her for the service she provides. Hopefull RW knows what talent they have in Susan (and I'm sure others), and addresses the need to maintain top-notch service across the board. Susan is a great model.


5on Google,Sep 20, 2018

Ro

Grace Williams was a pleasure to work with. She is very personable and professional. She kept in contact with me throughout the rental process with updates and she made it a great experience.


5on Google,Sep 20, 2018

Benjamin

Got my home rented out in less than 1 month! Easy to work with and very informative.


5on Google,Sep 20, 2018

Matthew

Latasha has been great to work with, she is very responsive to any request I have, she did a very good job making sure that I was completely in the loop about what was happening with the repairs to my property and was very kind and respectful to my tenant. She is an excellent representative of Renter's Warehouse and definitely gets 5 stars!


5on BBB,Sep 19, 2018

Phil

I rarely write reviews but feel that a Rental Advisor named Steve ******* on their team deserves some recognition. Steve stepped into a property we had managed ourselves without good results. He quickly helped us turn around the home so it was rentable, guided us on market, found a tenant at a rent and term that made sense and handled the transaction professionally. He is responsive, experienced and knowledgeable. We are having him take on another home for us.


5on Google,Sep 18, 2018

David

I have been renting from Renters Warehouse for a couple years now. It has been such a great experience I decided to renew my lease for 2 more years. If you are renting or thinking of renting make sure you check out the renters warehouse website for their properties. They report monthly to the credit bureau as well so you build credit while living in the home.


5on Google,Sep 18, 2018

Malissa

Myself and my husband had an amazing experience with Renters Warehouse. Tim who was our agent was great. Helpful, responded in a timely manner to everything and was very understand to all of our needs.


5on Google,Sep 18, 2018

Judy

I had a very good experience with lease renewal. Agent contacted me 30 days before the date notice would have been required, worked with the owner to extend an existing lease, and got the whole process completed quickly, efficiently, and correctly. Overall, a very positive experience!


5on Google,Sep 18, 2018

Ashley

My roommates and I recently had Diana as our agent. She was awesome to work with. Thanks Diana for helping us find our place, we love it.


5on Google,Sep 18, 2018

Lucia

This was my first experience with Renter’s Warehouse and it was fantastic! Property Agent Sam Dickson went above and beyond to help me through this process. He was patient, understanding, and willing to work with me on the sudden changes and setbacks along the way. He cleared his schedule and made himself readily available to my questions and concerns, never once making me feel like a burden to him. Every now and then you meet people who genuinely love the work that they do and have a passion for helping others find a place to call home, and Sam Dickson is nothing short of what I’ve just described. If you’re going to step out of your comfort zone and take a chance, he’s the guy to go to. He’ll go above and beyond for you, even if it means getting his hands dirty, just to make sure you have the best experience possible with a process that’s usually so stressful and overwhelming. Trust me, you’re in good hands. Thank you so much Renter’s Warehouse and Sam Dickson for giving me and my family a home!


5on BBB,Sep 18, 2018

HalseyL

The handoff from our landlord (****), who we contacted from Trulia and our Renters Warehouse agent Jeffry ******** was seamless and painless. There was never a question of what was clearly needed or what steps to take to get into the house we're renting. My wife and I were looking to rent from out of state and Jeffry made the big move from California kess stressful. Our first time meeting Jeffry was during the key exchange/ walkthrough and he was polite, professional and prompt. Thank you to Jeffry, our landlord ****** and Renters Warehouse for making my wife, my two children and I very happy in our new house.


5on BBB,Sep 18, 2018

Mary

This is the 2nd time that we have used ***** ******to help us find a new home. She is quick to respond to our inquiry and extemely helpful in finding the best fit for our family. Honestly, working with Susan is like working with a friend. Thank you!!


5on Google,Sep 17, 2018

Brian

Renters Warehouse is the best, we love living in our Renters Warehouse property!!


5on Google,Sep 17, 2018

David

Sandy gill has been a pleasure to work with and would recommend her to anyone looking to rent.


5on BBB,Sep 17, 2018

Rene

I am a client (home owner renting to others). This review is for Shawnna Peterson, Rent Estate Advisor, Renters Warehouse, Minnesota. I own a large, 5 bedroom home vs a town home or condo. There were many unique issues that can arise in terms of finding the right renters and insuring that a property the size of ours will be cared for according to a lease agreement. Shawnna was AMAZING!, patient, listened, understood my wants/needs as well as kept me informed as to what the rules were, what I should consider, explained the rental process, and answered all my questions I could think of. The property had been rented previously for almost 4 years. Once tenants vacated, there was a lot of property issues that had to be dealt with prior to re-renting (many of which don't occur because HOA agreements and rules ate attached to a lease). Those don't exist typically with a private home rental. Together, we came up with some new solutions that would greatly help/protect the property when I leased to new tenants. Shawnna understood the laws, the renters and the landlord's Perspectives, and worked closely with me on key decisions - rent, deposit, marketing and approval reviews - she even waited patiently and understood that me returning to my home from Ca back to MN was something I was considering. She got to know me, my property, it's history, and it's memories. I was able to contact her and communicate directly without issue. A rare thing in the rental market, however, our large home wasn't the usual "rental" either. With her knowledge, her grace, and her support I was able to have the time I needed to make decisions and had the correct information I needed each and every step. If you have a "home" in MN you are considering renting vs. selling I recommend contacting Shawnna Peterson with Renters Warehouse!


4on Google,Sep 17, 2018

OffBeat

Although my frustration with the company is high. Beth and Ryan have done a nice job helping me out of a not-so-nice situation. I appreciate their time and effort to help with my leasing issue.